Refund policy

Return & Refund Policy

*30-Day Money-Back Guarantee*

At MyLuraa, customer satisfaction is our priority.

•Returns

* We accept returns within 30 days of delivery.

* Items must be unused, in original condition, and in original packaging.

* Proof of purchase is required.

•Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos of the issue.

• Refunds

* Once the returned item is received and inspected, refunds will be processed to the original payment method.

* Refunds typically appear within 5–10 business days depending on your bank.

• Non-Returnable Items

* Personalized products

* Gift cards

* Items damaged through misuse

•Contact

For return requests, contact:

support@myluraa.com